Refund policy
Refund Policy
At Flockside Club, we want you to love what you ordered. Each item is made with care, and if something arrives wrong or defective, we’ll make it right.
Refunds and Replacements
We offer refunds or replacements for:
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Items that arrive damaged
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Items with a printing defect
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Items sent in the wrong size, color, or design
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Orders lost in transit, after carrier confirmation
To request a refund or replacement, please contact us within 30 days of delivery at:
Please include your order number and clear photos of the issue so we can review it quickly.
Size Issues
Because our products are made to order, we cannot offer refunds for choosing the wrong size.
Please check the size guide before ordering. If you are unsure, we recommend comparing the measurements with a T-shirt you already like.
Change of Mind
We do not accept refunds or returns for change of mind, personal preference, or accidental orders once production has started.
Order Changes and Cancellations
If you need to change or cancel your order, contact us as soon as possible at:
If your order has not entered production yet, we’ll do our best to help. Once production has started, changes or cancellations may no longer be possible.
Returns
In most cases, you do not need to return a defective or incorrect item. If a return is required, we will provide instructions by email.
Please do not send items back without contacting us first.
Refund Processing
If your refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Contact Us
For any refund or order issue, contact us at:
